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IT Support Administrator job in Paya Lebar at Emereo Technology Pte Ltd

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IT Support Administrator at Emereo Technology Pte Ltd

IT Support Administrator

Emereo Technology Pte Ltd Paya Lebar Permanent
  • Job Scope
  • Provide Technical Support all end user computing (Windows/MAC/Mobile etc.) including conference technology (A/V & Web Conference) and applications/software within the corporate environment.
  • Provide build, setup, maintain, implement, and troubleshoot for all technology related matters.
  • Work closely with all users and management for issue resolutions, monitoring of corporate IT infrastructure.
  • Assist in initiatives/projects to drive technology improvement and user satisfaction.

Responsibilities :

  • Provide users with network technical support
  • Maintaining hardware and software to support end users
  • Providing support to end users and desktop support
  • Provide end-user software troubleshooting and support
  • Resolve technical hardware and software issues
  • Provide technical support to end users
  • Assist users with application software issues
  • Provide technical support for internal users
  • Provide technical support, including desktop support, user training, assisting users with hardware and software issues
  • Resolve help desk issues including troubleshooting hardware and software issues
  • Provide technical support to end users via telephone
  • Capture support activities and help support end-users
  • Provide hardware and software training and support to end-users
  • Resolve software and hardware issues
  • Resolving hardware and software issues
  • Ensure support for hardware/software and office equipment issues
  • Provide technical support to other support analysts
  • Instruct users on computer software and hardware
  • Conducting software analysis and providing application support to end users for all software systems
  • Provide remote and local system user support related to software application and hardware

Recommended Skills

  • Help Desk
  • Information Technology
  • Infrastructure
  • Microsoft Windows
  • Technical Support
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