CUSTOMER SERVICE OFFICER (BUNGALOW) job in Changi at National Service Resort & Country Club (NSRCC)

The Job:

• Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
• Ensure seamless and smooth check in/out of guests/members
• Collect payment for bungalow rentals and facilities usage
• Compile and tally cash collected against revenue collection report at the end of the day
• Raise billing requests as and when required
• Record, compile and follow-up on lost and found item
• Generate daily check-in lists for security & housekeeping info
• Ensure adequate supply of stationeries for smooth daily operations
• Submit monthly photocopier meter record

Requirements:

• Minimum GCE ‘N’ level with one year experience in similar field
• Possess good interpersonal and communication skills and a cheerful personality
• Customer service oriented, team player and a high sense of integrity
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week
• Rotating shifts: 8:30 am to 5:45 pm / 8:30 am to 6:00 pm / 10:45 am to 8:00 pm
• Monthly laundry allowance provided
• Overtime pay provided where applicable
• Staff transport provided at Tanah Merah MRT station

Attractive Employee Benefits*

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Perfect Medical / Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.