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CUSTOMER SUPPORT OFFICER job in Kallang at Saitech International Pte Ltd

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CUSTOMER SUPPORT OFFICER at Saitech International Pte Ltd

CUSTOMER SUPPORT OFFICER

Saitech International Pte Ltd Kallang Permanent
1,800 SGD - 2,500 SGD/Month
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Our client is a well known training service provider in Singapore. They have a requirement for CUSTOMER SUPPORT OFFICERS

 

Responsibilities

  • Respond to customer requests and inquiries via phone, email and other sources
  • Assist corporate clients to register participants to various courses
  • Provide information on the courses, fee, schedule etc
  • Send mass mailers, course schedule and promotions to the clients
  • Handle and resolve feedback, complaints or conflicts
  • Provide monthly reports for management review
  • Highly self-motivated to achieve KPIs and targets
  • Other ad-hoc duties as assigned by the company

Requirements

  • Diploma/Degree in Sales and Marketing or related disciplines with 0-2 years of experience (Freshers can apply)
  • Excellent communication and interpersonal skills to build a strong rapport with clients and the ability to relate well at all levels
  • Able to work independently without much supervision
  • Professional and confident in dealing with corporate clients and possess effective presentation skills
  • Well rounded team player to build efficiency and foster a strong team environment
  • Possess strong work ethics and keep the information confidential
  • Should be able to work on Sundays and PH for half a day.

 

Job location is Pioneer.. Salary commensurates with qualification and experience. There are two vacancies.

 

Interested candidates please email resume in MSWord format to [ Email address blocked ] . Please include your experience, last salary drawn and any other relevant information.

 

Job posted by

Bhanu Rajan Saitech International (MoM Lic 06C4808)


Recommended Skills

  • Communication
  • Confident And Emotionally Stable
  • Hardworking And Dedicated
  • Presentations
  • Sales
  • Self Motivation

EA License No.

06C4808

EA Personal Registration No.

R1106079
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