Opening for Check-Out Team Leader by Ikano Pte Ltd
Career Opportunity

We give down-to-earth, straightforward people the opportunity to grow as individuals and professionals. Together we work to create a better everyday life for ourselves and our customers.


Check-Out Team Leader

ABOUT THE JOB
Reporting to the Check-Out Manager, together with your team of co-workers, you ensure an easy-buying experience for IKEA customers throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

YOUR ASSIGNMENT
Your tasks will include:
  • You ensure the check-out areas are efficiently equipped and co-workers are available to help customers throughout the day.
  • You are available to support the check-out co-workers if they are unable to resolve customer's issues by dealing with the issues positively
  • You ensure accuracy of the Store’s daily monies collection, bank deposits and accuracy of the cash transaction records
  • You are responsible and accountable for daily basic operational needs and ensure proper maintenance of internal document for audit purpose
  • You will investigate conduct inquiry or follow-up of discrepancy
  • You will manage and lead a team of check-out co-workers and responsible for their development by having regular one-one sessions and conduct performance appraisal.
YOUR PROFILE
Your knowledge, skills and experience include:
  • You have a least 3 years of supervisory experience in fast-paced cashiering operations industry
  • You are customer-serviced oriented and possess strong interpersonal skills
  • You are physically fit to with stand pro-long hours of standing and handle heavy merchandise
  • You are meticulous with an eye for details and follow-up skill
  • You possess strong leadership skill with proven ability to lead a team
GROWING TOGETHER
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

  

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